Shipping & Handling Policy

Gorgeous Rx has established shipping rates, delivery schedules, and faster delivery service to enhance your overall shopping experience.

New Shipping Rates & Shipping Days:

Free Shipping on All Orders over $200.00 unless otherwise advertised

Orders are currently being shipped by FedEx, rates are based on weight and delivery.

Local pick-up is available at:

931 East 86th street
Suite 104
Indianapolis, IN 46240

We do not ship internationally.

Order Processing Time:
Please allow 2-3 business days to process your order. If your order is placed after business hours or on a holiday, the processing time starts on the next business day.

Business Days & Hours
Hours of Operation
Mon – Fri – 8:00 am – 3:00 pm (EST)
**Closed All Federal Holidays**

Cancellation Policy:
Please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we can only cancel an order if it’s still in the 2-3 business day processing window.

Shipping Damages:
Damage or loss incurred during shipment is the delivery company’s responsibility. Claims must be properly filed with the delivering carrier.

Lost/Stolen Packages:
We are not responsible for lost or stolen packages, if the delivery service or tracking indicates the package was delivered, we will not reship orders that have been lost or stolen. Please contact your mail carrier if your package is listed as delivered but you have not received it. 

Damaged Items:
When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the items in your shipment, please contact Gorgeous Rx Customer Service at 1-888-334-8940 between the hours of 8:00 AM and 3:00 PM (EST); or send an email including your Order Number and pictures to contactus@gorgeousrx.com; Monday through Friday. Our customer service representatives will be happy to assist you.

Insufficient Address: 
If your order is returned due to insufficient address, you will be responsible for paying the reshipping fee.  A refund will NOT be granted.

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